SmartRev Solutions LLC - Privacy Policy

Last Updated: 12/20/2024

At SmartRev Solutions LLC (“Company,” “we,” “us,” or “our”), we value your privacy and strive to protect any personal information we collect or process. This Privacy Policy describes how we handle information collected via our software services (“Services”) used by healthcare professionals and hospitals within the United States.

1. Data Collection

Analytics Data: We collect usage data from our partners and users to understand how our Services are utilized, improve functionality, and enhance user experience. This data does not include patient information; it is strictly usage analytics.

Patient Data: We do not store any patient data in our systems. If we process patient data, it is anonymized or de-identified before being handled by our software.

2. Cookies

We may use cookies and similar technologies to improve user experience. These cookies primarily manage session authentication and help us remember user preferences. You can disable cookies in your browser settings, but doing so may affect certain features of our Services.

3. Third-Party Processing

We may use third-party AI software and other service providers (including Stripe for payment processing). All third parties we engage are expected to maintain HIPAA compliance when handling any anonymized healthcare data. We minimize the data shared to what is strictly necessary for the intended purpose.

4. HIPAA Compliance

We strive to protect any protected health information (“PHI”) by de-identifying patient data before processing. While our Services are designed to support HIPAA compliance, the final responsibility for maintaining compliance with HIPAA and other healthcare regulations lies with our hospital and healthcare partners.

5. Data Retention

We retain information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, we take steps to securely destroy or anonymize it.

6. Data Deletion Requests

Our customers may request deletion of their account and associated data at any time. To initiate a deletion request, please contact us using the information below.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at: admin@smartrevhealth.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Continued use of our Services after changes become effective constitutes acceptance of the revised policy.