SmartRev Solutions LLC - Terms of Service

Last Updated: 12/18/2024

Welcome to SmartRev Solutions LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our software services (“Services”), which integrate with hospital ERP systems. By accessing or using our Services, you agree to these Terms.

1. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our Services. These Terms apply to hospitals, healthcare professionals, and authorized users.

2. Subscription & Fees

We offer subscription-based Services that may include paid tiers, upgrades, or add-ons. Payment terms will be specified in separate agreements or purchase orders. You agree to pay all applicable fees in a timely manner. We reserve the right to modify or discontinue any subscription or fee structure at our sole discretion.

3. Data Usage & Privacy

We may collect, store, and process data, including patient and hospital data, in accordance with our Privacy Policy. We strive to comply with all relevant healthcare regulations, including HIPAA, by implementing appropriate administrative, physical, and technical safeguards to protect patient information. We may anonymize or de-identify patient data for analytical or service improvement purposes.

4. HIPAA Compliance

Our Services are designed to help you meet certain requirements under the Health Insurance Portability and Accountability Act (“HIPAA”). However, you acknowledge that ensuring overall compliance with HIPAA obligations is your responsibility. We are not responsible for any misuse of our Services resulting in non-compliance with HIPAA or other healthcare regulations.

5. Medical Disclaimer

Our software is intended to facilitate administrative, operational, and management tasks within healthcare settings. It is not a substitute for professional medical advice, diagnosis, or treatment. All patient care and related decisions remain the responsibility of licensed healthcare professionals.

6. Limitations of Liability

To the fullest extent permitted by law, SmartRev Solutions LLC and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our Services. This includes any claims based on errors, omissions, interruptions, defects, delays, or other inaccuracies in our software or integrations, and any breach of security or data loss. Your sole and exclusive remedy is to discontinue using our Services.

7. Indemnification

You agree to defend, indemnify, and hold harmless SmartRev Solutions LLC, its officers, directors, employees, and agents from and against any claims, damages, liabilities, settlements, and expenses (including reasonable attorneys’ fees) arising out of or in any way related to your use of our Services, your breach of these Terms, or any violation of law or rights of a third party.

8. Regulatory Compliance

You acknowledge and agree that you are solely responsible for complying with all applicable healthcare regulations, including any federal or state laws, statutes, ordinances, or administrative orders relevant to your professional practice. We make no representations or warranties that our Services meet the specific regulatory requirements in any jurisdiction other than Oregon, and such compliance remains your responsibility.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Oregon.

10. Contact Us

For any questions about these Terms, please contact SmartRev Solutions LLC at: admin@smartrevhealth.com

By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing SmartRev Solutions LLC.